Customer feedback is essential for customer retention in any business whether is small or big because it helps identify areas for improvement by providing insights into customer concerns, preferences, and pain points, allowing prompt issue resolution and overall satisfaction enhancement. Feedback...

Knowing how good or bad your brand or company is doing is extremely important but is even more important for small businesses.  Why?  Because it empowers those businesses to make data-driven decisions, optimize marketing efforts, differentiate themselves from competitors, drive growth,...